Sonja Swanson from Milton

We currently rent our water heater, furnace and AC throught Reliance. Their service when repairing or installing equipment is very good. WE had our water heater crack and flood our basement and they were there within 30 min to install a new one. HOWEVER, you always need to double check your statements. I find I have to call all the time with errors in my bill. If you change something on the website, it doesn't seem to be connected to the system when you call in. I set up the automatic payments, then they call and say I don't have my credit card on file, then the next month I have 2 charges on my credit card! I somehow has 2 web accounts made when I first signed up for their service and then I was double billed for quite a few months. Also, I have been paying with my Amex for over two years then all of a sudden they stop accepting Amex when I get a new card and need to update my information. Good companies should be adding convenience for their customers, not taking away options.

We had our front steps redone the fall of 2015. Tiago was great with answering all our questions about the work and the process. We did a patterned concrete step and we are very happy with the result!

Robert was fantastic as a contractor! He was very detailed and upfront when providing us our quote of exactly what would be covered. He was very open and easy to talk to; if we had any questions or concerns he would answer right away. His team stayed on the time line and the quality of work was excellent. Our project included repairing water damage, new carpets, painting and trim, upgraded electrical panel, and new ceiling and potlights.