I was having most of the windows in my home replaced and went off of the good reviews of this company. The windows arrived ahead of schedule, every time someone needed to one over for measurements or for the actual installation, it was very prompt. I had run into some miscommunication issues around what to do with the old trim. These windows were a bit smaller and as such, marks from the old trim were noted around the new trim. The company offered to have someone come in and touch them all up so it wasn't an issue anymore, which was fantastic. The windows look fantastic, and I am very pleased with the company and the customer service. This review was amended due to the company going out of their way to fix any of the issues that I had around the trim. I would, and in fact, already have recommended this company to a friend of mine
- Approximate cost of services:
- $7,000.00
- Company Response
Thank you Jenna, we're not always perfect but we work hard to make sure you're happy in the end. Have a great summer and please call us anytime.
FYI for anyone reading this, full frame replacement windows are sometimes smaller on the inside if your existing wood frames are very thick. We always recommend sanding it smooth and painting underneath existing casing/trim so that there are no visible lines when the new trim goes up.
Jordan