Diane from Ottawa

Did a great job cleaning the BBQ. It looks brand new and its 10 years old.

Kovar was our roof contractor 8 years ago. The day before we were leaving on vacation, we discovered moisture in the barrier in our crawl space in one of the upstairs bedrooms. Kovar dispatched an employee that day to Come and investigate the issue. They inspected the roof in the area where the problem was occurring to see if they was any damage or vents that were leaking, then removed the plastic barrier and insulation in the crawl space to determine why we were getting moisture. Although there was no structural issues, the only recommendation was to remove items stored in this area and monitor during next rain storm. We have had no leakage and the area is dry after several bad rain storms. Suggested possible moisture issue might have been due to insulation being tight against the boards and this may have caused a build up of moisture. Also suggested using spray foam in this area instead of insulation. Although the true reason for moisture build up in the plastic barrier/ insulation was undetermined, the fact that they came immediately to investigate and determine that we didnt have a leak, gave us peace of mind for our trip. We also didnt want our house sitter to worry about a leaky roof.

We have an old house built in 1947 and last summer we had bats coming into the house during the month of August. We had the odd bat show up in previous years, but never experienced weeks of bats flying around in the house. We had a roof leak and figured this might have been the problem. We contacted Kenny and he advised us to give him a call after the roof was fixed. Kenny took the time to explain that the bats were probably there before the roof leak and figured out that the ones we were seeing in the house were most likely baby bats who were confused and could not remember the original route used to enter the house. We learned a lot about bat behaviour from Kenny's website as well as talking to him and we found this information helpful and it helped alleviate some of our concerns and dispell myths. We learned what to listen for and during the winter months when bats hibernated we would occasionally hear the bats waking up and moving around and going back into slumber, so did our cat. Because Kenny explained this might occur, we would not be upset hearing the odd scratching sounds. We had Kenny reserve us a spot for bat removal in early spring and when he came, he spent the entire day filling in cracks and putting up wire coverings over attic vents as well as setting up the one-way evacuations tubes. He was very polite, and kept us informed of everything he was doing. Kenny followed up afterwards to see how things were going. He called ahead to let us know when he would be back to remove the tubes. It is an expensive service, but we believe that Kenny is a professional that knows his business and is confident in backing up His work with a 5 year warranty. We have not had any bat issues since Kenny completed the job. Thanks Kenny for restoring our sleep and giving us piece of mind.