michael caven from belleville

We have the maint agreement for our furnace and when it broke down we called for service. On Feb 19th the tech came and diagnosed the problem. He did not have a part but said the part would be delivered in a couple of days and they would come and install it. The part did not show up and we called reliance and found out the part had been backordered and would be in in a couple more days. When the part still did not show up we called again to find out the part still was backordered. You can see here that we are the ones that keep trying to follow up on the part. We are on day 15 in the winter with no furnace. I will say when you call in the people are nice to deal with, however we still have no furnace. We have asked them to call us with updates and Friday they did call and are still not sure of the eta for the part. We were also told that we could purchase a heater for $80 and they would cover the cost, and that was a nice gesture on their part. We have also purchased electric heaters on our own in order to keep warm.

We had a heater installed in our garage. The installation was done on the scheduled day and time. All the workers were friendly and had good attitudes. After the job was complete the area was left clean. We are very happy with the job that was done so in our books this deserves a rating of 10

They did show up on time and for the most part the workers were good. They had a truck that was leaking lots of oil and that is all over the driveways. They could not fit all the furniture on their truck so they left lots there. I called the company to see what they could do for us and there was no answer. The next day they still had not called so I had to rent a truck from u haul to finish the move myself. I was lucky to get a hold of a truck with such short notice to rent. When I called get movers I also mentioned some damage that they did. It has been 7 days and I still have not received a call from them. I sure would not recommend

I called cli electric for a quote on upgrading my fuse panel to a breaker panel and also adding some receptacles in the basement. I called this company after reading the reviews on homestars. The quote was good and they came and completed the work, and did a nice job of cleaning up when they were finished. We are very happy with the work, and would recommend this company to people needing this type of work done. Thanks to homestars for being able to find this company and many thanks to cli electric for a job well done from start to finish.

Good communication from the first visit until the completion of the job. William explained everything and was there while the work is being done. The driveway looks great and the drainage is nice.The work was completed on time and we are very happy with this company.