annrosenfield416 in Toronto, Ontario Canada M6G2K3

It was the long weekend and my punchpad front door lock gave out. Joey came quickly and did the job well. He was gracious enough while he was here to supply and install a new punchpad lock for the back door. He was professional, polite, and cheerful.

Eavestrough leaking into neighbors kitchen. Eek. Replaced everything including not charging for a fascia repair.

2002 I'm a new homeowner on a budget. Enbridge "red-tags" my furnace and it is October. I am panicking! I want a high efficiency furnace because I am the only one paying the heating bills but I can't afford to pay a platinum price. Company #1 laughs at the idea of installing a furnace in my 100 year old house. To be clear, I have a semi which is exactly like most semis in Toronto. Not bigger, not smaller. Company #2 wants to surcharge $2000 because they say they have to do extra work to make the furnace work in my house Cosy Comfort comes in, takes a look, offers me a fair price and installs it quickly and well. But the story doesn't end there. Over the years I had had problems with mould with my basement - they came and cleaned my furnace and charged me the same price as always. Construction in the basement - they came and checked that the furnace was ok. And somehow they have kept the 30 year old air conditioner going! 2020 Every year they send the same guy. He knows me, he knows my furnace, He is polite, always takes off his shoes when he enters the house. I am so happy I made that third phone call in 2002. They have been amazing. 18 years later I am still a very satisfied customer