Peter &Ellen Shirley Family

Dear Mike , We would like to take a moment and Thank you wholeheartedly for completing successfully the installation of a new 200 amp electric panel in our home. First and foremost, you were there for us since the first day we called the office to book an on site inspection, estimation, consultation, with regards an issue with no power from the panel to AC.You have exhibited high knowledge of the electrical issues and products and used your insights /recommendations to proactively respond and meet our long term needs. You have been working tireless to constantly answer every question, concern we had regarding the issue (including all details, features, parts and installation procedures). Also Upon completion of the job,Mike inspected the whole work , making sure that everything was done as per the original proposal. Since the commencement of the project till its completion, Mike has exhibited high level of professionalism, working in a very timely and efficient manner. His first priority was the neatness and cleanness of the work area together with the disposal of the rubbish.It is amazing the fact that, after leaving the site everything was so neat and clean! Mike possesses a sophisticated knowledge of electrical installation techniques and is very precise and professional by completing the project as per the original proposal. We have been receiving a lot of compliments on our new electrical panel and well done job by neighbors who just came over to take a look moments after Mike’s completion of the job. Also, special Thanks to the AC Electrical Owner Helen and Finance dept Manager Melissa for their great work regarding the paper work including : booking the appointment(s) with the Toronto Hydro and Mike , installation procedures, payments and certificate of job completion. We strongly recommend AC Electrical to our friends family members and neighboours ! Once again, Thank you. Peter & Elley-Ray Downtown Toronto

Main Drain replacement, Remove Trap ,cleanout(s) , floor drain Dear Serge, We would like to take a moment and Thank you and your team for completing successfully the drain project around our home. First and foremost, Carl (Underpinning, drain & waterproofing specialist) was there for us since the first day we called the office to book a free of charge on site estimation, consultation and camera inspection with regards to the drain /trap issue. He has exhibited high knowledge of drain/underpinning/waterproofing techniques, products and used his insights, recommendations to proactively respond and meet our long term needs. He has been working tiresslesly to constantly answer every question, concern we had regarding the exact location of the outside trap (including all details, features, parts and installation procedures). It is also important to point out that, he visited with us and inspected the whole work, making sure that everything was proceeding as per the original proposal. On the other hand, the two Drain specialist/installer(s)Gena and Tadek did an amazing job finishing the whole project within two business days! Since the commencement of the project till its completion, they have exhibited high level of professionalism, working in a very timely and efficient manner. Their first priority was the neatness and cleanness of the work area together with the disposal of the debris. It is amazing the fact that, after leaving the site everything was so neat and clean! They are very professional and precise. During the completion of the project they were explaining to us every question /concern we had and tried to educate ourselves about drains issues. We were also very impressed by the fact that they were always on time and very respectful to the house (very careful for the walls, floors and surroundings). Also, special Thanks to Lisa (Drain com Head Office) for the great job regarding the paper work including: booking of the appointment(s) with the sales manager/specialist, Technicians for measurement and re-measurent pre-installation procedures, exact location of the outside trap and QX location services (Hydro&Gas Pipe lines). We recommend DrainCom without any hesitation to our friends, family members and neighboours! This is very reliable and trustworthy company. Once again, Thank you. Peter & Ellen Shirley Snow Family Downtown Toronto

Dear Anthony, We would like to take a moment and Thank you wholeheartdly for completing successfully the installation of the windows around our home. First and foremost , you were there for us since the first day we called the office to book a free of charge on site estimation ,consulation and presentation of the windows and Doors Products.You have exhibited high knowldege of the products and used your insights /recommendations to proactively respond and meet our long term needs. You have been working tiresslesly to constantly answer every question, concern we had regarding the products ( including all details, features, parts and installation procedures)via the phone , intermnet or in person visit.It is also important to point out that, Upon completion of the job, you visited with us and inspected the whole work , making sure that everything was done as per the original proposal. On the other hand , the two window's specialist/installer(s)s Mike and Patrick did an amazing job finishing the whole project within two business days! It is worth to mention that tear out installation and installing casement windows( inside-out) is a huge project! Since the commencement of the project till its completion, they have exhibited high level of professionalism, working in a very timely and efficient manner. Their first priority , was the neatness and cleanness of the work area together with the disposal of the rubbish.It is amanizing the fact that, after leaving the site everything was so neat and clean! Mike and Patrick possess a sophisticated knowledge of installation techinques and are very precise and professional by completing the project as per the original proposal. We were also very impressed by the fact that they were always on time and very respectful for the house ( very careful for the walls , floors and surroundings). We have been receiving a lot of compliments on the windows and well done job by neighboors, friends , family members, even people that happened to visit our street at that time! Also, special Thanks to the Encore HeadOffice employees for their great work regarding the paper work including : booking the appointment(s) with the sales manager, Technicians for measurement and re-measurent , pre-installation procedures and certificate of job completion. We strongly recommend Encore Home Improvements to our friends , family members and neighboours ! Once again , Thank you. Elley&Peter Toronto