Allen from Mississauga

Ordered this part from their web site. The cost was $10 plus shipping charge. This amounted to $19. They charged my credit card immediately. After about 14 business days, I called them and asked the status of my order. They gave me an excuse why it was not shipped. I waited another 2 weeks. Again another excuse. I cancelled the order. They tell me they will need 21 days to refund my money. I was able to get the part from amazon.ca for $10 plus free shipping. I'm glad I only risked $19. I don't expect to get my money refunded. I will never buy from Dyson again.