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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had to have two service calls for furnace and both calls were handled very well, fixed both problems. Both gentlemen were courteous and very careful of my house. Thanks

Approximate cost of services:
$0.00
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8/10

-furnace stopped working - called Direct Energy first to determine what we're covered for - excellent woman in customer service looked up our account - set up appt. service same day. Service tech came within one hour - checked out whole system - furnace working fine. Lived up to their contract.

Approximate cost of services:
$0.00
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