Viktor

Doing home improvements is never easy. I've done a few but rarely was I as satisfied as with HLE Flooring. Khody and his team worked hard and deliverd quality work. I own an older house (100+ years), which has many inperfections, but HLE Flooring managed to make it work. My new hardwood floor looks great. Moreover, the entire project was managed very well and I was kept infomed on daily basis. I'm very happy with the end result and would not hesitate to recommend HLE Flooring to anyone. Thank you, Khody!

We needed to replace our 20+ year old furnace and ac, so we reached out to 3 different companies. From the start, Cozy World stood out as the most reliable. Fred, the Cozy World sales representative, delivered a very competitive bid to help us to make our final decision. The installers arrived as agreed and delivered a professional installation. The job was done to our satisfaction. Subsequent to the install, Fred helped us to get all the rebates we qualified for. I'm a very satisfied customer, and would not hesitate to recommend Cozy World to anybody considering a new furnace or ac.

We own a small semi-detached home in the Beach for 10 years. We decided after this time to update our kitchen to give it a modern flair.It was our dream. However, partially due to the low quality of work delivered by Chix Who Fix, our project turned out to be more a nightmare than a dream. After obtaining several quotes and meeting with different contractors, we believed that Chix Who Fix were the right choice to go with. Lisa definitely had us convinced she knew what she was talking about; her communication skills and her theoretical knowledge appeared to be very high. She sounded a bit like Mike Holmes at times (make it right! Code says this!, etc.) She also provided us with great references. We could not wait for Lisa and her crew to start the demolition work to prepare for our cabinet maker to install the new kitchen. The work started the 1st week of August 2014. After 5 months, December 29, we gave up on Lisa and stared finishing the job ourselves. In short, there is not one item that Chix Who Fix touched that was properly done. Two months into the project, when we saw the progress and the quality of work, we had 2 other contractors come in and evaluate what it would cost to fire Lisa and Chix Who Fix, but unfortunately neither of the contractors would take on the job, both said they would have to undo all that was done to date by Chix Who Fix and redo it all. To illustrate, here are some examples: Hard wood floors – the floors were permanently damaged by uneven sanding (deep ridges were made all over the maple wood), and all surrounding baseboards were damaged by the sanding machine. Stain was put over unswept dust. Floor looks like disaster. Kitchen ceiling – one of the worsts mistakes made is the sloppiness of our ceiling, which had a step in it and required removal of the dry wall and reinstalling it to level it. Instead of this process, Lisa elected the cheap option by mudding the step, which results in an optical disaster Backsplash and floor tiles – tiles are unevenly glued to the wall/floor with grout unevenly spread - very obvious to the naked eye. Faucet install – we spent $750 on a brand new faucet, unfortunately Lisa did not install it properly, it is not properly attached it is loose and wobbly. Additionally she had to come back twice to fix a leak under the sink, which she blamed on the poor dishwasher design. Paint job – did not bother plastering any wholes or imperfections, simply applied paint, this in spite of being told that some area were peeling. There too, only paint was applied over the uncorrected surface. Unnecessary work – Lisa failed to read the kitchen drawings or to properly communicate with the kitchen makers, which resulted in her building an unnecessary extension of the ceiling and also in wrong placement of the range hood exhaust pipe that had to be moved. Our complaints about the lack of quality were always met with a quick excuse, such as: it is an old house, it is the floors fault, the previous renovation work wasn’t done properly, or “I said I would the best I can”… In conclusion, there is not one part of the job that was properly done. All the work is sloppy, botched, with absolutely no attention to detail, zero craftsmanship and definitely no care or any pride. As a matter of fact, Lisa never finished the job. We have ended up plastering and repainting the walls and also had a plumber come in to fix the faucet, etc. Now we will have to hire somebody to fix the uneven ceiling. Considering our experience, I would NEVER rehire or recommend Chix Who Fix to anyone.

I hired Priory Plumbing to waterproof my basement. Initially I was very excited as they seemed very professional and customer oriented. Unfortunately the results were not what we agreed upon or even in accordance with the building code dictating the bare minim standards. I realized that something was wrong about half way through the job when I noticed that weeping tiles, as agreed upon (and as the building code requires!), were not getting installed. When I called the office, the explanation provided was because of the sandy soil the weeping tiles were not necessary, they could clog up and potentially cause more problems. I may not be an expert, but I believe that a plumbing company providing waterproofing services should know how to install weeping tiles even in sandy soil. Even more surprisingly, Priory Plumbing claimed to be saving me money as the weeping tiles may need new connection to the drain. I am not sure why was that not considered or explained in the initial quote? Regardless, I strongly believe that before somebody at Priority Plumbing made the decision not to install the weeping tiles, I should have been consulted and given the options, and the ultimate decision not to install the weeping tiles should have been mine. After all, I was the customer paying over $8,000 for this job. Although Priory Plumbing failed to inform me that they have made the decision on my behalf not to install the weeping tiles, please note that they did not have a problem to call to inform me that a service of an electrician would be required to disconnect my air-conditioning unit. I am not certain why this was not included in the initial quote as the air-conditioning was always there. I was charged additional $400! I strongly doubt that disconnected 4 wires is really worth $400. Furthermore, my objection to the outrages $400 price tag was justified by Priority Plumbing that it is the price charged by the electrician and not Priority Plumbing. Well, I find this even more insulting. In my opinion, Priority Plumbing should be more selective to whom they subcontract their electrical work. It appears to me that the main focus here was not I, the customer, but the electrician, another dishonest person taking advantage of me. My question why the additional $400 charge is not reduced against the services not rendered, the cost of the weeping tiles and the labour associated with the installation, unfortunately went unanswered and my credit card got charged extra $400. In conclusion, I feel Priority Pluming has not delivered what was promised, I got fooled by the excellent communication skills and the pretence of professional service oriented company. My job was half done and Priority Plumbing even found a way to charge me extra money for it. I certainly would not trust them with any future business.