Reviews

6/10

2nd water heater service call in under a year. Products in general not what they used to be. Probaby all made in CHINA or other 2nd world contry. Technician Ken was very prompt, polite and instantly knew what the problem was. 15 minutes and he was done. I never had issues with their technicians, they have been top notch. I just think their inferior products give them job security LOL! Never had issues with electric water heater EVER in my old home and it was 15 years old. This gas one in my home is only 5 and two service calls in under a year. See you again in a few months I suppose.

Approximate cost of services:
$1.00
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Company Response

I'm sorry to hear about your experience and would like to learn more. Please contact me with details at rmassingham@reliancecomfort.com. Thank you. ~ Rich

10/10

Our service technician Jason Mitruk quickly and easily resolved our water heater issues. He was polite and arrived within the promised timeframe. He made recommendations for other services provided and gave sound rationale to the importance of proper service and maintenance. Thanks for coming on a Sunday no less, we are very pleased with his service! Thank you Jason.

Approximate cost of services:
$24.00
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Company Response

Wonderful news Mike, thanks very much for sharing your feedback. We appreciate your business. ~ Rich