Reviews

10/10

We recently had the pleasure of working with Finishedbasement.ca (ISM RenoBuilders) out of Mississauga, and I am beyond impressed with the entire experience. From start to finish, the service was exceptional. The office staff was incredibly helpful and responsive, ensuring all of our questions and concerns were addressed promptly. The main crew was professional, punctual, and highly skilled. Their attention to detail was evident in every aspect of the project. They maintained a clean and organized workspace, which I greatly appreciated. The electricians and plumbers were equally impressive, demonstrating a high level of expertise and dedication to their craft. What stood out the most was the honesty and transparency of the entire team. They provided clear explanations of the work being done and kept us informed throughout the process. The end result was a beautifully finished basement that exceeded our expectations. We cannot recommend Finishedbasement.ca enough for their outstanding work. If you are considering a basement renovation, look no further. Five stars all the way!

Approximate cost of services:
$55,000.00
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Company Response

Wow thank you for taking the time to write this awesome review. Honesty is really important to us, especially in our tarnished market. We pride ourselves on being upfront and honest about the process and costs.

We hope you and the family are enjoying your new basement living space! -Natalie

10/10

We were looking for someone to help us transform our boring backyard into a wonderful space that is level, maximized and beautiful. And.. That's exactly what we got.. We got to meet Cory, who is a true professional with excellent communication skills (hard to find in the construction industry). His pricing was on par and the started/finished as promised. Dylan and the group did an outstanding job in backyard by installing high quality interlock throughout the backyard, powerful retaining walls, beautiful steps and a fantastic gate to finish it off. They were clean, concise and accurate. They even sealed the entire space once they finished. Great people, honest people and were able to tangibly achieve what I envisioned. Overall, the space looks phenomenal and you gents have given us an additional living space that we will enjoy for a very long time.. Appreciate you all and will make sure I pass your contact info along.. We are pleased to have chosen you! SM

Approximate cost of services:
$22,000.00
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10/10

Got three quotes and Stone Foundations had the best price overall. He designed an entire walkway including stairs and wall [hardscaping] and was finished off with a freshly paved asphalt driveway. I am very happy with the results and with the honesty, professionalism and quality of work by all of the workers [special shout out to Omar]. I would recommend to anyone looking to get the backyard or front yard renovated. Thanks again guys, job well done.

Approximate cost of services:
$10,000.00
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10/10

Let me start off by saying thank you Dan! You have given the wife and I everything we have asked for without complaining and without taking any shortcuts. We trusted you right from the beginning, and never look back. Your work is great. Your work ethic is even better. A person who shows up every single day, and still has time at the end of the work day to talk to about what has been done and what the plan is for the following day. A contractor who doesn’t come up with excuses nor any nonsense. We will definitely use you in the future and have already spread your contact info to the neighbourhood. Thanks again Dan..

Approximate cost of services:
$15,000.00
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10/10

From quote to design to installation… Everything went smooth and all looks fantastic! The quality and warranty is there as well, couldn’t ask for more.. Thank you Faisal and Georgia, well done.

Approximate cost of services:
$2,000.00
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Company Response

Thank you Sam for sharing. Enjoy your your new Closet system!


First Review

8/10

It was a long road, but it's finally finished. Signed the contract in June 2018, work commenced in September 2018 and I just signed off on the Kitchen Reno a couple of days ago (April 2019). Yes, there were plenty of mistakes throughout the project, but, Penguin stood up and fixed it - Every Time. The final design was beautiful and the final product was pretty close to what was discussed 9 months ago. The Penguin team was professional, but lacked communication overall (industry-wide issue, not limited to Penguin). There sub-contractors were also professional and did their best to make things right as well. Overall, the wife and I are pleased. The price was reasonable for our high-end kitchen. Full lifetime transferable limited warranty for pretty much the entirety of the kitchen, which is a huge bonus. You can fully throw your trust into this company to get the job done. It make take longer, your patience and frustration will be tested, but understand, they will eventually make things right and ensure your satisfaction.

Approximate cost of services:
$50,000.00
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0/10

I wouldn't wish what happened to me with this "company" to my worst enemy. Adam is definitely in the wrong business as a salesman or politician should be more like it. Trying to recoup my 25% deposit as he is not coming back. He is now ignoring my texts and phone calls. Further action will be taken to recoup what doesn't belong to him. Over a span of 6 weeks, this guy was supposed to re-do a main bathroom, a master bathroom a kitchen, a garage and replace all windows... There are some miscellaneous items as well that he promised to include also. Instead, we are now on week 7 and all he could muster was 1/2 a main bathroom. Tiling has been done along with the install of a toilet and some other smaller details. He hasn’t shown up in 3 weeks. He fabricates outrageous stories and ridiculous excuses when he decides to "communicate" with you. Will ignore any question he is not prepared to answer and frankly has brought nothing to my family and I but stress and frustration. Again, do yourselves a favour and move on.. Find someone else, please!

Approximate cost of services:
$35,000.00
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10/10

Rick was great. Kept his word on when he would come. Went in and found the solution to both of the issues with the fridge within minutes. Had the part available and was in and out very quickly. Very knowledable and a very nice guy as well. The total price was fair for the parts, labour & service provided. Thanks Rick! I'll be using you for all my appliances moving forward..

Approximate cost of services:
$150.00
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First Review

10/10

As far as punctuality they are right on. Answered all my questions and were honest. I have searched for prices and found Ultimate Car Audio in Oshawa to be the best in terms of value. Craig, has done a great job so far - Thanks.

Approximate cost of services:
$400.00
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10/10

I have done duct cleaning before - or, I thought I did. These gentlemen from Diamond Duct Cleaning came in and literally cleaned the vents with real passion and respect and all from top to bottom. The things that they found in my duct work was unbelievable. Regardless, whatever was there is now completely gone! Many thanks for the good, honest work and I will be making sure I pass this info along to others looking for their ducts cleaned. I am very satisfied! Thanks again.. Sam.

Approximate cost of services:
$99.00
1 of 1 people found this review helpful.
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Company Response

Hello Sam, thank you for choosing Diamond Duct Cleaning. Also, thank you kindly for taking the time to write this review serving our customers is our main focus and we are happy to know that you are pleased. Thank you for supporting us. See you in the future for your next appointment!