Cancellation and removal of rental Water Heater - ugly process/ unhelpful staff
I recently had a new high efficiency boiler and water heater installed. after 14 years rental, they want to charge me $75 for pickup of the old (rusty) water heater. In addition, even though i phoned in the cancellation, i still have to wait 48 hrs for them to process it. No professionalism at all. Business practices with NO ethics. Don't deal with these guys!
- Approximate cost of services:
- $3,200.00
- Company Response
Hi Peter- If you do not want to utilize our pick up service, there is the option for you to drop off the water heater directly to one of locations free of charge. Please see the following link for more information. https://www.enercare.ca/sites/default/files/assets/library/pdfs/rental_return_drop_off_locations.pdf