Reviews

6/10

Salesman was super friendly, price quoted was average if not better than three other quotes recieved. Time frame estimate was less than satisfactory. Was told 4 weeks which was better than average but it tooks 8 weeks- which was due to back log of manufacturers. Which was out of the company's control but still noneless was disappointing. However, the owner did communicate frequently with me. Install of doors and capping was with friendly efficient guys, however worker left a huge mess of nails all over the place. Inside garage was easy to clean up- which I did not anticipate- idk maybe thats normal. Nails outside the garage will for sure cause problems since it snowed and i cant find some, and some randomly show up. Not too happy about that but maybe my expections are high.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for taking the time to post a review. Our customers feedback is imperative to the growth of our business. We pride ourselves on follow up and we will ensure to address the nail situation with our installers. Glad to hear your happy with all else and again we appreciate your patience with the timeline of your doors. Thank you again for calling us for a follow up glad we were able to support you and of course we will continuously do so.

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I found New Look DOORS AND WINDOWS truly outstanding and professional. Not only was the pricing excellent but equally and almost more important customer service was beyond what I've come to expect. I was dubious of the usually lip service one would get as a consumer. It was important for us to get the windows in on a specific date due to the time sensitivity of other TRADES. New look diligence and follow up insured the windows met the installation date and relieved any worries we had. Installers did a great job building the BAY window in a professional and timely manner. Thank you and keep up the superb work!

Approximate cost of services:
$4,000.00
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Company Response

Hi Dianne, Thank you for taking the time to SHARE your feedback.I'm happy to hear that you satisfied with our service and our team. Looking forward to working with you again!