This company is awful! We bought a new home in Port Coquitlam believing like most that the product was a cut above other developers. We could not have been more wrong. Every person that we have had dealings with from sales to customer care to trades has been terrible. They will tell you what you want to hear to sell a home, you sign a contract and you're forgotten. We, like many reviewers, have had issues with the our home. Mosaic has promised to fix the issues but to date has not bothered to schedule anything. I regret buying with Mosaic and wished I would have gone with a more reputable builder. If you read this and are thinking of buying a mosaic home, I'll I can say is buyer beware.
- Approximate cost of services:
- $400,000.00
- Company Response
I’m sorry to read your experience owning a MOSAIC home has been less than you expected. At MOSAIC, our goal is build homes that we are proud of and create happy homeowners in the process. We would like the opportunity to fully understand how you’ve been disappointed so that we can address the issues and turn this into a great experience.
So that we can get in touch with you, will you please email homeownercare@mosaichomes.com with your name and contact details. Our Director of Homeowner Care will then call you to get the ball rolling.