Reviews

10/10

We have a beautiful wool/silk rug that was in terrible shape and in desperate need of not only cleaning but also had been attacked by moths (which we have struggled to get rid of for about a year). Ben was EXTREMELY knowledgable and immediately identified areas on the bottom of the rug where there were still moth eggs - clearly the reason we had had trouble getting rid of them. He offered not only to have the rug cleaned by hand to remove all eggs, but also to moth-proof it so we would have no more problems going forward. When Ben brought back the rug a week or so later it looked and smelled like it was brand new; he did a gorgeous job and laid it out underneath my furniture so it was exactly where I wanted it. He also was a pleasure to deal with, acts as a friend, and has an eye for what rugs could look good for other areas of your home should you need more!! I would definitely recommend this service to anyone who wants to hand over their rug to someone who they can trust to do a beautiful job.

Approximate cost of services:
$900.00
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Company Response

Thank you Jordan for taking the time to write such a heartfelt review for our company.Very much appreciated!. Please don't hesitate to call us anytime in the future if you have any questions or concerns regarding your rugs.
Kind Regards,
Ben/TRC

10/10

We enlisted Lux Cleaning to do a deep clean of our apartment, which had not been cleaned in years and had a huge amount of dust and dirt throughout. Al was an absolute pleasure to deal with; he was able to come straight away for a consultation, had great follow through, and we were able to book a cleaning session on short notice. The team were on time, very pleasant, and did an amazing job of removing every speck of dust and dirt in the apartment. As well, there was a great attention to detail. Al came towards the end of the day to check on the team's progress, and they all stayed an extra hour and a half to finish the job. Overall, we could not have been more pleased with Lux Cleaning, and will definitely be using them again.

Approximate cost of services:
$875.00
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Company Response

Thank you very much Jordan for choosing LUX to complete your Spring Cleaning! As you mentioned, through consultation with the client we develop a custom cleaning plan for your home to ensure we meet all expectations. Thank you again for choosing LUX and for allowing us into your home!