Shivani in Toronto

I purchased a bundle on Boxing day 2008 from this company located on Kennedy Road in Scar. Ont. They were all willing to get my business but I explained that I wanted to purchase delivery and assembly together. The agreed so I paid upfront (all cash) for this request. The furniture was not delivered on my move in date due to snow but they did not contact me to let me know.... I called the next day and they told me that I had to pay for the re-delivery even thought the items were not delivered in the first place. I complained and threatened to report them to the business bureau and they finally came the next day- while I was not home! My grandmother was at home and didn't know any better and let them drop the furniture off. It was not assembled and everything was in pieces. I rushed home as they were unloading the last piece and asked why things were not assembled.. the delivery guy said that they did not have instructions to assemble and that I would have to pay him 300 dollars now to assemble everything... I called the company alll day and no one would take my calls.... they delivered the wrong chairs and the sectional seating cushions were oddly shaped and did not evenly sit in the base. It was awful! The company wouldn't fix their shoddy work and said that the furniture was inspected when it left the store.. they then delivered 8 days later the new chairs and refused to refund me the assembly price that I paid. They hung up on myself, parents and friends who tried to logically discuss their crappy furniture. They swore at us and refused to fix any of the flaws.... NEVER NEVER buy from this company!