Sean from Toronto

Replaced an older NG Hot Water Tank which had developed a problem with a down draft in a passive exhaust system through chimney. As a result the pilot flame kept blowing out. This was a rental unit. Replaced with a Rinnai tankless system, also a rental unit. A photo is attached. In case you are wondering, the intake and Exhaust is next to a window which is fixed and non-opening. Although the cost is about $54 per month, the savings in gas should off-set the higher cost because I no longer have to pay for the natural gas to keep the water in the tank hot all day long. Probably better for the environment too. The Enercare team were all pros and they knew their trade. New gas fitting, plumbing, and electrical was done. All is well again and we have hot water once again. I recommend Enercare.

Thank you to Vitaliy for the quick same day service when my main drain backed up. A friendly worker from his company came to my home and snaked out tree roots from the main drain using larger and larger blades until the water was flowing well. Thanks for the good work. I have used Master Drain and Water Works three times now for various plumbing needs and I am very happy with their service.

I have used the services of Master Drain & Water Works twice now and I am very happy with the results. My home's main drain was partially plugged with tree roots. The options were explained and I learned a lot watching the monitor with drain camera, followed by the use of a drain snake auger to cut the roots. Vitaliy snaked the main drain, then used the camera again to check for thoroughness, then used a different sized cutting end to finalize the clean up of the main drain. Vitaliy was friendly, and careful to keep the area clean despite the waste water and odors. It was an unpleasant job because of the waste and smells. He was also very informative and practical. This is something I really appreciate. For the near future, he has prevented the backflow of waste water. I recommend Vitaliy and his company. 5 out of 5 stars.

"The service technician was friendly and put on ""booties"" over his work boots. I appreciate the cleanliness. His name was Harry Patel. Very professional and friendly man. Thank you again."