My fiance took half a day off of work to meet the guys at my house. He was there from 12 until 4 waiting for them. The guy from the company called me at 1:35 pm telling me that he wasn't going to go to my house because I gave him the wrong deal find code.... I told him my fiance is at the house with the coupon that I printed directly from DEALFIND and that he would give it to them when they got there. Or alternatively, I could call him back within the half hour to provide him with the code number as I was on my lunch. The worker wouldn't provide me with a return contact number. He said it is a company phone number and he is not allowed to give it out.... I asked him how we were supposed to work this out then and reiterated the fact that the cleaning needed to be done TODAY). He said I could email the company or he would call me back in half an hour. I emailed the company and called and left messages at the company, no reply and the worker didn't bother to call me back. I get an email the next morning saying they can come on April 4th, 2014.... I MOVE ON MARCH 31st, 2014. I dont know how I could have made this fact ANY CLEARER. This was handled very unprofessionally. I was counting on the cleaners to come in and do the work that was promised. My landlord was coming to inspect the house two days later.... My fiance lost money by taking half a day off of work to meet these guys at the house. I now had the option to either hire a new company at full cost to do the work or rent a substandard steam cleaner and spend 5 hours with one machine to do the work myself. I was in the middle of a move with 3 kids and no time to complete this work.... I also now had to take half of the day off of work and loose income because of this company's unprofessional behaviour. I gave them 2 different numbers they could have called to work this out with me, they chose to leave me high and dry. Dealfind offered me a "credit" on my account for the $29. Not impreseed with either company.
- Approximate cost of services:
- $29.00