The worst vacumn I have ever owned. It is supposed to pick up dog hair but basically pushes stuff around. Will not fit under furniture the hand held hose part is awkward to get out and has lousy suction with attachments. The hose is too short to reach walls the cord is always getting tangled. Only had since christmas frustrated every time I try to use it. I think I will go back to sears reliable. I don't know what the big hype over dyson is but I will not recommend this brand to anyone. Very disappointed. The store would not take it back because it has been opened. Thanks.
- Approximate cost of services:
- $400.00
- Company Response
Hello,
Thank you for providing feedback for the DC51. This vacuum has been designed to be compact and is best used for small homes and condos. The quick release wand and hose are designed for cleaning awkward areas where the cleaner head will not reach. When the power cord length is combined with the total wand and hose length, the machine will have a maximum reach of 28.5 feet. We do have an extension hose that is compatible with this machine and would greatly appreciate you contacting us directly so we can be of further assistance. Please send your full contact details to service@dysoncanada.ca or reach our experts directly at our Dyson Canada Helpline at 1-877-397-6622. We are available Monday to Friday from 8 AM until 7 PM (EST) and Saturday from 9 AM until 5 PM (EST). We are committed to ensuring you are fully satisfied with your Dyson product. Thank you once again for offering us your feedback as we are always looking for ways to make our products as user friendly as possible for valued consumers like yourself.