Reviews

0/10

We were with Cosmopolitan for a number of years and were satisfied. Customer service and responsiveness declined drastically in the last year. We requested a refund and were told it would be done, then they ghosted us. Their business practices are terrible. Don’t bother.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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10/10

Mr Ather came out on a very snowy and treacherous day in response to our furnace not working - he was polite, knowledgeable, and explained all the issues and his work in detail, and answered all my questions. The furnace is now working great. Thank you!

Approximate cost of services:
$0.00
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10/10

Thank you to Maya, Jose, Ben and Will for an excellent job replacing badly worn bricks, and upgrading our window sills to limestone. Even though it was a small job, it has completely upgraded the look of our home. They went above and beyond for customer service, including driving back to the stone supplier when I changed my mind at the last minute. Their dedication to making the customer happy is truly worth a 10-star review. Please find the attached before and after photos.

Approximate cost of services:
$3,800.00
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Company Response

Thanks MB! --Andy

10/10

Thank you to Maya, Jose, Ben and Will for an excellent job replacing badly worn bricks, and upgrading our window sills to limestone. Even though it was a small job, it has completely upgraded the look of our home. They went above and beyond for customer service, including driving back to the stone supplier when I changed my mind at the last minute. Their dedication to making the customer happy is truly worth a 10 star review. Please find the attached before and after photos.

Approximate cost of services:
$3,800.00
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Company Response

thank you was pleasur working for you maya and the team

10/10

Hercules movers was amazing. They moved a piano and freezer from an apartment to my house this past June 2017. They were meticulous with wrapping and moving my piano (and this feedback was from the person whose apartment they were moving it from, who has moved over 10 times in his life and is very particular about his belongings and getting things done right!). They also covered their shoes and laid down runners so as not to dirty or damage the floors. They really took their time and were incredibly professional. I would recommend whole-heartedly!

Approximate cost of services:
$400.00
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Company Response

Hello,

Thanks again for choosing Hercules Moving Company as your trusted movers. Our movers take all the necessary precautions when it comes to ensuring complete satisfaction in appliance and piano moves. We are glad you had a great moving experience with us and we appreciate your business.

10/10

We have a protection plan with Cosmopolitan and were due for a furnace/AC service. Employee Ather H. came to our house and was very professional, explained all of the details and mechanics of what he was doing, and made helpful suggestions without my feeling pressured. He really spent the time to make sure everything was as it should be. I would definitely recommend Ather and Cosmopolitan!

Approximate cost of services:
$50.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for posting the review for us. We appreciate your feedback and are always here to help.

Best Regards,
Sam