Reviews

10/10

We hired Red Robin Masonry to repair a variety of problems on the brick and parging portions of the side wall of our 100 year old home. The masonry repairs included replacing 12 bricks, repointing degraded mortar in a number of sections and filling holes made by a multitude of cable fasteners. The parging repair took care of popped screw holes. We are very pleased with the results. It is very difficult to tell that any work has been done on the side wall as the replacement bricks, mortar and concrete were expertly placed/applied and colour matched. It was a pleasure to deal with Red Robin from beginning to end. The sales representative listened to our concerns and gave us honest advice as to what immediately needed to be done, what didnt and what wasnt pressing. There was no upselling. The quote was reasonable, detailed and included photos of areas to be addressed. As well, the representative fielded subsequent calls to answer further questions. Although we were a small job that was just beating the end of the work season, we were assured wed be fitted in. The scheduling of the project was well-handled with emails regarding a tentative date, a definite date, then a reconfirmation with the project supervisors email/cell just before the start date - all within a a couple of weeks. The masonry team arrived ahead of time and did a full days work tackling the listed tasks and also repointed a few joints to the side of our front door. The team cleaned up well and asked us to inspect everything before they left. In the ensuing day or two we noticed a couple of minor things to be addressed. The project supervisor was easily reachable and had the adjustments attended to the next day. Were extremely glad to have hired Red Robin Masonry. Everyone weve come in contact with was professional, respectful, responsive, detail oriented and dedicated to providing clients with a top notch experience. We highly recommend them and will use them again.

Approximate cost of services:
$1,500.00
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10/10

Thank heavens for Anthony. I needed an electrician to wire a central air conditioner at the very beginning of this summer. I though it would be a simple to hire someone before a/c season really took off. It was not. I called several electricians who either told me the job was too small and not worth their time, or who quoted me an outlandish fee. On the phone Anthony was pleasant and did not have an attitude. He promptly came to view the job. He worked well with the company from which I purchased the air conditioner. He didn't gouge me on price. It is nice to deal with someone who takes pride in his work (no matter how large or small the project) and who provides great customer service. I will most definitely will contact Anthony again for larger projects and highly recommend him to anyone who needs an honest and reliable electrician.

Approximate cost of services:
$0.00
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Company Response

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10/10

My wife and I interviewed 4 heating companies and chose Coretemp to install a high efficiency furnace (Lennox SLP98UH070XV36B) and a tankless water heater (Rinnai RU98i). We are extremely glad we did as we are very satisfied with both products. The installation of both took place last April. At that time we were extremely impressed with the service and workmanship of Coretemp. We are writing this review now, as the new furnace was not used much last spring. We wanted to give Richard and his staff a truthful and superlative review which is only possible after having run the furnace for a couple of months in some really cold weather. Our house is 100 years old. It has three stories plus a basement. Anyone living in such a house knows how hard it is to get even heat distribution throughout the home and how hot the third floor can be when trying to heat the other floors appropriately. We don’t have this problem anymore. Richard suggested an upgrade from our mid-efficiency furnace to a high-efficiency one with variable-capacity. He sized the new unit correctly – the older one was oversized. Whereas the old furnace noisily and continuously cycled on/off thus blowing huge and noticeable gusts out the vents, the Lennox is extremely quiet and warms our rooms without gale force. We don’t have a problem with the third floor. Our house is amazingly comfortable. Concerning the installation of the Lennox, Richard is second to none. Richard made very little mess in the basement despite the finished ceiling – no mean feat as he ran 15 ft of air pipes to an outside wall and snaked condensate piping 20 ft to another utility room which had a drain. Lastly, we appreciated that Coretemp submitted the Ontario energy rebate forms on our behalf. Concerning the Rinnai which replaced a traditional hot water tank, we couldn’t be more satisfied. Richard assured us that the unit would provide ample water for our needs and that it would be very quiet (a consideration as it is beside a basement bedroom). This is so on both counts. He sized it correctly and hot water is more plentiful and continuous, and actually much quicker to obtain on the second floor than with the conventional tank. My wife was a bit dubious about going tankless but she is a believer now. Richard hired Tom at TMAC Heating and Air Conditioning to run the new gas line to the Rinnai. Again, another professional who is expert at his job. Tom ran the line outside the house, re-jigging the gas unit/meter to fit the pipe. The unit with additional pipe as well as the pipe running along the house in a mutual laneway are extremely unobtrusive and neat looking. We would hire Tom again if the need arose. It was a pleasure dealing with Coretemp, a family company which delivers what it promises and then some. The job was done when scheduled, on time, and at the quoted price. Richard himself did the installation with 2 assistants who were hard-working and polite and clearly respected and liked their employer. Any mess was cleaned up at the end of each day of our two day install. Richard could be reached by cell before and after the install to answer any questions or concerns. His wife, Janice, was a pleasure to deal with by email as she manages the office. We highly recommend Coretemp and wish everyone connected with it continued success.

Approximate cost of services:
$8,800.00
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