Bought this vacuum just over a year ago and have had nothing but trouble with it since it came out of the box. Power head works only when it wants to, always seems to be getting plugged up, have a stress crack in the handle where it joins the wand. I have never heard the term "WIMP" applied to a vacuum until now. Will never recommend a Dyson to anyone. Extremely overrated for the price as my $100.00 Wal-Mart Dirt Devil was every bit as good as this Dyson is.
- Approximate cost of services:
- $540.00
- Company Response
Hello Grant,
We are sorry to hear you are disappointed with your machine. If you are having difficulty with your machine’s performance, we would appreciate you contacting us and we will gladly provide a resolution.Please email service@dysoncanada.ca and our experts will be in touch. You can also call our Dyson Canada Helpline at 1-877-397-6622 and one of our friendly Dyson Canada employees can assist you. We are available Monday to Friday from 8 AM until 7 PM (EST) and Saturday from 9 AM until 5 PM (EST).
Kind Regards, Dyson Canada Customer Service