Shelley T.

We purchased a large condo that needed a complete overhaul: kitchen, 2 1/2 bathrooms, flooring and painting throughout, lighting, etc. The entire reno, from demolition through to completion took 2 months. We were thrilled beyond words when HIP proved to be reliable, professional, organized and responsive. Larry, Charlotte and the entire team was a pleasure to work with and we can't say enough good things. We highly recommend HIP!

I'm retracting the excellent review I gave back in March. After 2 text messages and 3 emails beseeching me to review this company, I did so before having a chance to see the finished product, just to stop the barrage of messages while packing and moving. The brand new hardwood floors were not covered during installation and were scratched and gouged. Herc admitted that this was his fault and after his unsuccessful attempts to bring in an expert to try and fix the floors, but more importantly our hardwood installer telling us it was impossible to replace the damaged boards, we came to an agreement of $500, a paltry sum when you think of the $1000s spent on the flooring. Given his financial circumstances, we agreed to 2 payments of $250 each, with the last payment due May 31st. We gave him plenty of time and he finally got back to us today with an insulting email telling us that we already got a good deal. He also threatened to post pictures of the damage i.e., that we were exaggerating? I have posted one very small sample of the damage. But this doesn't come close to representing the overall damage. He also told us today that he told us there was someone who could fix the floors for $175 - we have no idea where this came from and it was certainly news to us. Herc will dispute this review. We invite him to go ahead. We see the damage every single day. Buyer beware.

Don was professional, thorough and a pleasure to deal with. He took the time to explain, in detail, all of his findings and recommendations for our condo. I would highly recommend his services.

Great service. Very professional and trustworthy. Mike arrived exactly on time and was a pleasure to deal with. I would absolutely hire this company again! Fantastic customer service along with an excellent sense of humour.