Sinan Ali from Vancouver

I bought a Livingsocial coupon with 50% discount on Furnace Maintenance. The technician showed up while I was at work and my Mother and Brother showed him in. He did not maintain anything (I was promised that he would maintain the Furnace, Hot Water Tank and the Fireplace). Instead, he broke the furnace closet door which I now have to pay to fix, scared my Mother and Brother into thinking that the furnace was leaking gas and very unsafe. He then called me and said that he cannot touch the furnace because it is unsafe and that I must replace it as soon as possible. He left his diagnosis sheet which included the conclusion that my furnace is (over-firing and leaking gas) with his phone number to call to discuss new furnace offers. I contacted FortisBC and got the contact information of a licensed technician who came home and checked my furnace. He said that there is nothing wrong with the furnace and it was very safe. He performed maintenance and said that I should bring someone to perform regular maintenance on it in 12-18 months but otherwise I don’t need to replace it yet. He also left his diagnosis sheet. I called Best Heating and asked to speak with a manager, I was promised that one will call me back but they didn't. I called again the week after and a lady answered me, she was nice and apologetic and sent me a refund check for the service that was never rendered.