Update: August 27, 2014
I have now taken possession of the home (beginning of August 2014), while it has been a frustrating process to get to this point, I am generally happy with my home.
Few things to note:
-For a large home building company they are certainly disorganized. They didn't provide the Statement of Adjustments to my mortgage broker until the eleventh hour, this was due to the fact that they did not have the final property tax search...........I ended up obtaining it and providing it to their accounting department ..... not sure what everyone else thinks.... but I don't think the customer should be the one providing this to the builder, esp. since this search would be been available since January 2014.......
- I had an appliance package picked out and found out that a month before possession that the microwave, range and hood fan was discontinued. The sales rep then sent me a change order for me to sign, only for me to find out that the microwave was HALF the size of the original microwave that was to be provided. While this was ultimately just a microwave...... a half size replacement is really unacceptable. I am happy to confirm however, that this has been remedied.
- I found out after taking possession that both myself and the builder failed to notice that a trade forgot to install the back splash for the laundry sink. Warranty has been e-mailed and I am now waiting for this to be looked after (not a big deal)
- You have to babysit your home while its being built otherwise things get ignored ....(poor tile work)..... had to point out the issues to the builder when really the work should have been done correctly the first time (they ended up having to re-do some of the bathroom back splash work).
Would I recommend Landmark to my friends and family ? Probably - simply because of the specs on the home. However, I would certainly tell everyone that they are disorganized and you have to watch Landmark like a hawk or things don't get done correctly or on time for that matter.
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I started the home building process May 2013 (with Landmark Classic Homes division) and to date I have yet to receive my final plans. The exterior design of the home has been submitted for architectural approval many times, and this was after I told them (back in June) that as per the architectural requirements (which I read) certain building products (ex. vinyl shakes) are not allowed, yet Landmark has not read these requirements and has blindly submitted the design for approval over and over again! Most of the interior design process was completed in July 2013, so there is no reason why I should not have my plans - especially since Landmark does not allow any structural changes. I even forwarded my concerns to the manager and to date, I have yet to receive a response. I am beyond frustrated.
As the house has not yet been built I cannot comment on the build quality. - Will post an updated review once the home is built -
