Do not buy from Pacesetter! We took possession on June 27, 2013 and the rough grade and exterior painting has not been completed yet. They said it was a seasonal item. WE MOVED IN THE SUMMER! Better Business Bureau has already been contacted and Pacesetter gave the same response that it was seasonal and that it will be completed next season now?! Even our developers said it does not take that long and said they will be talking to the builder. Do your research, there is a reason their ratings are low. There were so many other issues, wrong sink, speakers weren't installed, driveway not poured, incorrect granite color, front door was bashed in, precast damaged, incorrect shutter color etc... but not finishing the paint and rough grade sure took the cake. Not impressed at all. Edit: builder response below is a joke. They only responded when I contacted them. An email from October 8, 2013 did not get a reply until I called. No response via email. Their excuse for incorrect shutter color was' we didn't have your color in stock', several issues still outstanding. I cannot stress enough do your research on home builders pacesetter is awful awful awful, they blames the trades people when its the office people and the site superintendents duty to make sure things are ran smoothly.
- Approximate cost of services:
- $460,000.00
- Company Response
Hi Charlene,
I thought we responded to this following your conversation with our assistant GM. I apologize that the response did not upload properly. I believe our assistant GM addressed your concerns and our service department is here to help you with anything that arises.
Thank you