Brock Windows provided us with a good quality window and an excellent installation. Our only complaint was that we had the window installation arranged, but the installer did not show up until over 4 hours later, nor did they call to tell us they would be late. By that time, it was dark out and we did not want a window installation to take place in the dark. After contacting Brock Windows and telling them what happened, they put things right and the installer came out the next day and completed the installation. We are happy with the quality of product and service we received, and we would definitely use Brock Windows again.
- Approximate cost of services:
- $2,300.00
- Company Response
Hi there Pat!
We're happy to see your satisfaction with the quality of product we provided as well as a seamless installation. That being said, we're truly sorry to hear of your installation crew showing up late, but are satisfied with the fact we were able to rectify and have them installed the day after your follow-up phone call.
Thank you for your wonderful feedback Pat, we appreciate it immensely.