Deb - Osprey Woods Area, Mississauga

If there was a 6+ out of 5 rating, these guys would deserve it. Not only did they give me a good price, but they took the time to explain everything they were quoting. They also talked to me about government grants being offered for high efficiency systems and how they will fill out the paperwork for me, but the rebate cheque would come to me. They walked me through the workings of my old unit and what was necessary to replace and what was perfectly fine as is, even though something might have looked like it needed replacing. When they came to do the install, they were prompt, they worked efficiently. They were very tidy and put down drop cloths from the front door all the way through to the furnace room. They had to take two doors off and move a pantry to get the new units in and the old out. When they were done, they replaced everything as it was without a mark or problem. They even repaired one of the doors so that it now closes properly. And, when the dead bolt knob on my front door fell off, they came back with an Allen key small enough to tighten it back on. They made sure to test everything thoroughly once the unit was installed to make sure both the furnace and AC were working and that both units were communicating with my thermostat system. They didn't expect payment until the work was done. These guys were recommended to me by a friend who has used them for installations in her own home as well as her parents' home. I understand now why she recommended them to me, and I would also highly recommend them to anyone who needs to purchase and/or install a furnace/AC system.

Bob had me up on my own roof (a first for me) to see the damage first-hand and explain the reasons behind what he was quoting on. Took time to explain everything. Even encouraged me to get other quotes. Honest. Straightforward. No smarmy sales pitch. Worked with my neighbours to resolve issues on the job, in a way that maintained good neighbour relations, solved the problem, and didn't cause me any stress. The workmen were so incredibly tidy one had to look hard to know that they'd been there (other than the fantastic new roof, of course). They weren't the cheapest, but they weren't the most expensive either...and certainly worth every penny. Fully insured. Didn't hesitate when asked to show proof. Got the job done quickly. In short, these guys are brilliant. I highly recommend them. In fact from horror stories I've heard from other people about other roofing companies and from the many great things I've heard from people who've used Smart Roofing, and now from my own experience, I'd go so far as to say you're fools if you hire anyone else.