Reviews

10/10

I was really happy with the service I received from Modern Appliance. The freezer on my fridge was acting up, fluctuating in temperature and making my food unsafe to eat. I called a few companies, and most said I would need to replace the electronic board (not a technician so I'm sure that's not the right name!) and to arrange for a service call. Only Peter suggested to try and clean the condenser coils first - advice that didn't cost me anything. I cleaned the coils and the freezer didn't respond right away, so I asked Peter come and take a look anyway. He did and really couldn't find anything wrong, so gave me something to try and said he would come back. He didn't ask me to pay for the call right away, and said he would charge me when he came back. Turns out my freezer just took a while to re-adjust and has been working perfectly ever since, so all I paid was for one service call. It is so great to find a sincere, honest and helpful person like Peter. I would definitely use Modern Appliance again.

Approximate cost of services:
$70.00
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Company Response

Hi Erin
Thank you so much for taking time off your busy schedule to give us such a glowing review!
We truly appreciate it
Thank you

10/10

The crew at Straight Up Masonry did an exceptional job on our basement and exterior foundation wall. So much so that even with the recent rain (causing flooding pretty much everywhere) our basement was completely dry! The crew that came were respectful, clean and done on time. Tony even came by himself to check that everything was ok, which we really appreciated. The price was very reasonable, and we were happy to pay it for a dry basement! We would definitely recommend Straight Up Masonry to anyone.

Approximate cost of services:
$1,000.00
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Company Response

Thanks Erin,
Glad your home is now dry and hopefully your project is going smoothly
Tony.

10/10

After finding Avenue Insulation on HomeStars, I called them for a quote. During the call I was so thankful to talk to Laara, who is truly a wonderful person. She was the only person of the three companies I called that told me up front that my family and I would need to be out of the house for at least 24 hours after the spray foam insulation was installed (and even recommended we stay out for 48 hours as I am 7 months pregnant). That's pretty important information and I was surprised no one else mentioned it! Laara was so helpful, arranging for Andy to come and give us a quote. Andy showed up on time - literally to the minute - when he said he would (I'm constantly surprised how unusual this is with getting quotes) and really took the time to understand our needs, ask a ton of great questions and give me some helpful advice. The quote was ready the next day! The team that came in was careful, clean and left our house in good condition. We are thrilled with the job they did and would definitely recommend Avenue Insulation to anyone. A special thank you to Laara, who is truly wonderful!

Approximate cost of services:
$1,000.00
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Company Response

The '24 hour relocation rule' IS essential info for residents with spray-foam projects in many cases --since it takes some planning around for occupants to effectively relocate. As a team we try to cover the important bases so every part of your project matters! Thanks for your sincere appreciation Erin... The trickle down affect of praise for all is equally shared. Go team go!