T from Mississauga

I used It's The Right Move in 2014, moving from a condo in Mississauga to a house in Guelph, then I used them again in May 2015. I moved from a house in Guelph back to a condo in Mississauga. The move, again, went super well. They arrived at my location on time, in a nice uniform and very cheery ! In such a short amount of time, they assessed my boxes, packed them in the truck and were on the road. It was warm and they took no breaks. When we got to my final location, they put my boxes in convenient locations, set up my very complicated bed frame, and were done in no time. Their moving cost is competitive in the industry. It's a bit on the higher side, however for the efficient, stress-free, and friendly service I received from them, I would pay their moving cost with no issue. I will use their service again and again and I have already recommended them to friends and family for their future moves :)

I had to move from my 1 bedroom condo to a house and I was very nervous to hire movers again, since I've had very bad experiences in the past. But when I hired Philip and his team they arrived on schedule and they were professional, efficient, competitively priced, treated my belongings with care, worked hard, and overall, they were my best moving experience to date !! I will definitely hire them again and would recommend them to anyone.

I was recommended to use AMJ Campbell for my local move within the GTA, from a friend. But I was very disappointed by the actual service I received. On the day of my move the Movers were over an hour late and no one even called me to warn me of a delay ! I had to call numerous times to find out what happened and I was told “the truck broke down, it happens”. In an apartment you have only 2 hours to use the elevator for moving. Thus, the hour delay cost me an hour less using the elevator. The movers then cursed, swore and yelled adamantly at the apartment security when the security advised me that we had run out of time. The movers were then pretty quick to finish the move. I then called AMJ Campbell to advise them what happened and asked for a discount for the bad service. There was barely any sympathy from the AMJ Campbell rep I dealt with. They didn’t even want to give me a discount for the horrible service. In the end, they gave me a very small discount on my bill. However, it took days of emailing back and forth to even get the AMJ Campbell rep to admit the service was horrible.