Reviews

7/10

Pros - The pricing was good - They arrived on time and were pleasant and professional - They included short stops between the initial and final destination for minimal extra pricing Cons - They did not consistently take care of the furniture items – they wrapped the bedroom set but did not wrap my antique bookcase or dining room table (and leaned it directly against the side of the truck) - We had to ask them to remove a hot coffee cup from the top of a wooden table My recommendation would be that if you use S.B. Movers then you need to check that they consistently secure your valuable items

Approximate cost of services:
$600.00
2 of 2 people found this review helpful.
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Company Response

We appreciate your review, 
Regarding the bookcase,  there are furniture that require wrapping and covering and there's furniture like your bookcase that didn't need or require wrapping.
But if you wanted it to be wrapped you should of mentioned it and we would of gladly wrapped it for you, even tough it didn't need to be wrapped. "Nothing happenedd to the bookcase or any of the furniture "
* Like you asked us to take extra several items that were not on your moving list, like deep freezer dinning chairs and more with no extra cost!  So you could of mentioned if you really wanted the bookcase wrapped we could of happly wrapped it for you.
Regarding the *Hot* coffee a table is used to eat on but that's fine we took it of once you asked .
Thank you for using our moving services
Take care.

S.B Movers

7/10

The Atlas technician identified that my air conditioner was fine but that there was an electrical problem right away, but then went on to diagnose the nature of the electrical problem. I talked to customer service and a technician prior to the service call and no one mentioned that I would be charged any amount other than the $129 fee for the service call. The technician charged me for labour related to the diagnosis and identified that I will need to engage an electrician to fix the problem. However, when I complained to Atlas they refunded the labour charge as I should have been asked whether I wanted to pay for the technician's labour to diagnose the electrical problem before he proceeded. The technician was friendly and knowledgeable and thorough in his work.

Approximate cost of services:
$150.00
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