The seal in one of the panes of glass in my large bay window failed. Vinylbilt honoured their lifetime guarantee and is providing the glass at no charge. It was an easy process and I was given a couple of options for dealing with the replacement. I choose to have it professionally installed and they have taken care of all the arrangements. I am very satisfied with the customer service offered to me by this company. Not only do they stand by their product but they make it easy for the customer to address problems quickly and easily.
- Approximate cost of services:
- $0.00
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- Company Response
We take customer issues very seriously. So glad we could help replace your glass panes! Thank you for writing to us Kimberly!