Reviews

10/10

Great service ... friendly and courteous. Called day before to confirm appointment, arrived half hour early day of. Showed us before and after pictures ... made recommendations without pressuring to "upgrade" services. Would definitely recommend them and will absolutely use them again.

Approximate cost of services:
$135.60
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Company Response

Dear Paula Pedro, Let me start with a thank you for the review. I am glad that you have mentioned that we did not force any upgrades to you because this is what we do, we do recommendation based on our findings and we at no point will force you to purchase anything that you do not require or go on and on with up-sale pitch. I am glad that you are happy and satisfied with our service and I would like to thank you for giving us the opportunity to provide you our services.

1/10

We've been with Anna's Housekeeping Services for many years. Unfortunately the great service from the beginning has dwindled significantly. We went from weekly to bi-weekly cleaning and were asked to increase our hours "because the house would be dirtier" ... Many many times, cleaner was gone two to three hours before the scheduled time. When we approached the office - "we" were always in the wrong. The last few cleans were not clean at all, and the very last one was half done - when Anna / Irene were approached - they confirmed our regular cleaning person was on vacation and asked that we "please ignore" the last clean, but were still expected to pay the full price. It was horrible! Well....here's a customer of at least six years going bye bye!

Approximate cost of services:
$90.00
3 of 3 people found this review helpful.
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