Reviews

10/10

Several years ago I found a Berger chair replica outside a house where folks had moved out. Knowing the value of these pieces, I snapped it up! I then had it restored by The Master Craftsman as I was told that what I found was a good piece with an excellent seasoned wood frame. Although the upholstery was worn out and springs in the back needed attention, it was worth restoring. I must admit I paid more than I expected but I was sold on the idea of having a top quality piece to keep for life and then pass on to my daughter. i saw it as an investment. When I got it back some 8 weeks later it was worth the wait. I did not even recongnize it! the wood had been restored, as requested, to a mahognony stain from the walnut prior....the upholstery was gorgeous because I choose the fabric and it set of the show wood beautifully - the high contract between the creamy beige upholstery and the red wood was stunning...the double piping detail was flawless, no threads or glue showing! I could find no fault with it...except the cushion...which I had initially choosen to have done in foam should have been in down! I returned the cushion and spent the extra money to do redone in down. The soft feel and warmth of down is the ultimate luxury...and on these cold winter nights I love to relax at the end of a long day on my good quality Berger reproduction....it is like sinking into a hot bath. This morning I came downstairs to find my cat curled up in it as well! Definitely worth every cent and the time it took! Thanks to all at The Master Craftsman.

Approximate cost of services:
$3,000.00
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10/10

Several weeks ago we used the services of DrainWorks in getting my “shower to bath switch” fixed. It had broken off and we were unable to switch between the two functions any more. I asked a handyman and another plumber to give me an estimate on what it would cost to fix it! After inspecting the broken “switch” neither would commit. Both said that it could cost anywhere between 500 and 5000 depending on what was “behind the wall”. I was scared to take that “do the work” risk without an estimate that was not so extreme, so I committed to neither. One day I found Home Stars online and decided to go with Drainworks - as I saw they had a lot of great reviews! I called in and was told that the plumber would, after taking a look, give me an “to the cent” estimate. Great! The plumber took a look and said that if he could take off the faucet and check “what was behind the wall” he could give me the estimate. I said sure, go ahead. He did and found that it was a doable, affordable job! I was at a Christmas party last night and shared this experience with a bunch of folk…saying it was nice to work with an “intelligent” plumbing company – one that actually came up with a solution on how to give me a proper estimate . Then someone asked me if I received a twenty dollar incentive from Drainworks to write a review at HS! I wish I had been offered such an incentive but sadly Home Stars was not even mentioned by the plumber! Anyhow, I am happy to write this review for FREE!

Approximate cost of services:
$200.00
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Company Response

**Thanks Zen** We appreciate you taking the time to share your positive experience, it is certainly a pleasure to read. We are extremely glad to have been able to assist you in this matter where others had failed. Thank you in advance for referring us to your friends. It is great to know that people are talking about the services we provide. DrainWorks does at times offer weekly promotions. We thank you for choosing DrainWorks and we look forward to being the plumbing and drain service providers you rely on.