Disappointed

Our LG washing machine broke ... would not spin. The A Team came same day April 22/24 and assessed ... needs new motor assembly - $785.73 (have to pay by etransfer or interact) plus $400 balance upon completion. April 30/2024 second tech Raji comes by to say that it is not the motor but the Inner Drum Assembly costing an additional $165.57 = $932.26. Again paid by interact. We wait 4+ weeks and the 2 repairmen come June 3/2024 to install the inner drum kit. I made a point of watching them work and when the job was completed watch them test. The machine still did not spin and then Raji torqued the bolt on to the end of the drum housing ...completely shearing it. Now Raji said I needed a rear drum assembly $895.62 plus tax. I told them to leave and at least saved myself from an addition $400. ... disappointed there are companies out there taking advantage of their customers.