I am a repeat customer of Brandsmart, why?? Original purchase of a Natuzzi sofa from Brandsmart (10 years ago) was a dream. Great price, great product and they were kind enough to hold the sofa for us as no extra charge while there was a delay with our new home being built. When we needed delivery no problem. Happy with the service and product we returned to buy a 2 piece sofa & love seat. Was promised delivery within 8-10 weeks due to the time of year, closures for holidays etc. Reasonable enough, fast forward to 6 months later. After checking in every few weeks and being told the furniture would be with the next delivery someone finally came clean and said "oops we forgot to order it". The furniture finally arrived, the quality was not as good as expected and I was not surprised to see that Brandsmart had closed shortly thereafter. I read that they are back in business but unfortunately haven't returned to the level of service they had oh so long ago. Would not risk ordering from them again.
- Approximate cost of services:
- $1,800.00