Neil f.

Dolce Vita homes build our dream house and we couldn't be more pleased with how it turned out. Our sales associate Caroline was amazing, she was patient with our many questions and was always prompt to respond to emails and voice messages. During the build, the various stages of progress were constantly relayed to us via pictures and emails, something that is very important with a purchase of this magnitude. As this wasn't our first home build we knew that there might be minor issues post move in period. We were surprised however, how few there were. The site supervisor even picked things up that we never would have noticed. After a year post build, we had virtually no warranty work as the final product was so well constructed. WE would totally recommend this builder to anyone looking for quality work and good service.

We waited almost 12 months to have an exterior underground conduit fixed. Although it turned out to be on the developers side of the property and not Pacesetter's, Pacesetter knew about it and assured me it would be resolved quickly. A year is not quick. That being said, they did work with the developer to sort out the issue in the end. We had an issue with the grading of our yard last fall and their inaction at completing it. They were using our back yard as an thoroughfare to complete other homes, yet told us the reason for the delay was actually the weather. I contacted the city surveyor who told me our yard had failed its grading inspections on two separate occasions because of construction damage by contractor vehicles. It wasn't until i filed a claim with the better business bureau and posted no trespassing signs did they grade our yard as our contract stated.