Susan Sinclair from Old Toronto

We had a Mitsubishi ductless air conditioner installed in a second floor bedroom. Rob Shams came to give us an estimate and it was a pleasure to deal with him. He was very knowledgeable about the various products and the installation options. He is an excellent listener and communicator. The installation crew was very professional and efficient. Their work was precise and neat and tidy. Again, the men were very good at communication. All appointments were kept exactly on time, and Rob was readily available by telephone and email when I had questions. When the installation was finished, Rob came by to personally teach us how to operate and maintain the unit. We are extremely pleased with the new AC and with the service we received from this company.

I never saw such hardworking men. The 100 year old pipes needed to be replaced and we saw the problems with their camera. The men had to work in a confined space, had to move many items in our basement, and had to make many trips up and down stairs. Trenches were dug, new pipes hooked up, new concrete laid, and everything was moved back in and cleaned up. The crew arrived promptly each day and worked very conscientiously for 5-6 days until the job was completed. They were excellent.