Professional, friendly and efficient
We had disconnected our downspouts on our typical East York bungalow and needed to redo the downspout locations. As the eavestroughs were aging and the 'nail-in' variety we decided to get them redone. Pierce dropped by the house to assess the job without us having to be there and even left us a notice to let us know that he had been and was preparing the quote - a touch which surprised us as proper communication doesn't happen often. His quote came through a few days later and was fair for the job. Pierce mentioned that their schedule was pretty busy and we would have to wait about a month until they were able to get to us, but then managed to fit us in on the weekend two weeks later. He said his team would be at our house between 8-10am in the morning and there they were at 8am (apparently traffic was light). Nice to deal with contractors that realize scheduling and timing is as important to the customer as it is to themselves. The manager of the team, Marsad (sp?) was very friendly and patient. He reviewed the full scope of the job before starting and made sure that we were comfortable with what they were installing. The whole job was complete and cleaned up after 2 hours. Marsad let us know that they were done and made sure that we reviewed and were happy with everything before he left. Overall, a very satisfying experience and I have no hesitation in recommending these guys.
- Approximate cost of services:
- $1,600.00