Craig in East York

Our hot water tank had just emptied into our basement the night before and of course the shut-off leading into it also was working leaving us no choice but to turn off the main water shut-off for our house. This left us with no water period. After the HVAC installer that originally installed the heater was not able to service us for two days, I called Drainworks and they were able to come over the next morning between 8 and nine. They showed up at the crack of 8 sharp and we had water (albeit cold) flowing within the hour along with two beautiful new ball valves on the hot and cold side of the tank. While we had him here we also had him re-plumb under our kitchen sink which was not to code since we bought the house and also replace our leaking kitchen faucet with a beautiful new Moen. While Drainworks in not the cheapest plumber out there, they are by far one of the most professional and thorough we've used and we've used dozens on various jobs and projects around our house since we bought it seven years ago. Over the years we've spent thousands of dollars with them doing everything from snake drains, to cut whole new septic drains in our basement to other minor plumbing repairs. Each job they do quickly, professionally and leave the area cleaner and better than when they arrived. I can't say enough good things about them. I only wish more service companies would be as polite, reliable and good at what they do as these guys. Once again, I remain impressed!

Contacted Dodds by telephone and received a call-back with 24 hours for a homes visit consultation. I could tell right away that this company knew what they were doing as they could tell immediately what was going wrong with my current garage door set-up that came with our house. They recommended a solution that would last as long as we owned our home and would function quietly and effectively. After paying a standard deposit I was contacted again within the time specified to set-up an installation date. The installer came on time on the day agreed and did a great job removing the old door and track, installing the new door and hooking it up to the existing door opener. The installer was neat, clean & professional and insured i was clear how the new door functioned prior to leaving. The new door and hardware are of superior quality and opens and closes extremely quietly. What a difference! Finally a garage door that works and is solid! I'd highly recommend Dodd's to anyone that is thinking of having their door replaced or serviced.

After a record rainfall in Toronto on a Sunday evening, our aging basement drain failed filling our basement with approxiamtely 6 inches of rainwater. Once the floodwaters had receeded we called Drainworks that night based on a recommendation from our neighbour. To our surprise Armando & Eric were able to come to our house at 10:00pm that same night to assess our problem. After determining that our basement drain had completely failed, they sent in their crew Mishi and Sergei the next morning to immediately replace the basement drain. Once that job was completed Armando returned to snake and camera our entire drain system. They were able to show us on their tv monitor that there was also an outside portion of our pipes that had been damaged years earlier by roots from a tree that was no longer on our property. Although replacing the outside portion of our train doubled the cost of the job they were able to also bring in the city inspector that day to verify that the outside portion was damaged by roots which qualified us for a city rebate that paid for the outside portion they fixed. The next day, Jeremy from Drainworks arrived to inspect all the work answer any other concerns we had to our satisfaction and walk us through their guarantees and payment process. All of the work done both inside and out was done with extreme care and they left our outside garden / lawn area in better shape that when they found it. Since buying our house 4 years ago we have had numberous renovation type jobs (both major and minor) done and I don't think we have dealt with a company as organized and professional as Drainworks. As I was on a business trip at the time my wife was left to deal with this issue. To her relief she felt 100% comfortable in dealing with Drainworks. We both felt we were getting excellent advice and better than market value for the work that they did. I would have no problem recommending them to anyone with drain or plumbing issues and will be calling them again when we begin our basement renovations later in the year. Thanks Drainworks for being there when we needed you. You saved the day for sure!

We woke on a Saturday in early April after two solid days of rain to find that the ceiling in our master bedroom closet had huge water stains on it with the light fixture filled like a fish bowl. I tried first to call three other supposidly reputable roofing companies with no success. One out of the three called me back after an hour only to tell me that they would only come if water was pouring in which it wasn't. The leak was bad enough however that we didn't want to chance waiting two full days without having it addressed or looked at by a professional. Then I remembered the Homestars webpage and saw that Juff's had many rave reviews particularly in the area of emergency repairs so I called them next. They should have been my first call. To my amazement Mike called me back within 10 minutes and said they could have one of their guys swing by within the hour to have a look and make any necessary repairs. True to his word, Arthur arrived, and made the minor repairs to stop the leaking. Not only that but he took digital photos of the problem AND inspected the rest of the roof to make sure there were no more issues which he said there weren't. Juff's acted and did the work you wish all contractors did - quickly, professionaly and with no b.s. We will use them again for for our gutter replacement this spring and for any future roofing issues that arise. Thanks Juff's!

We woke on a Saturday in early April after two solid days of rain to find that the ceiling in our master bedroom closet had huge water stains on it with the light fixture filled like a fish bowl. I tried first to call three other supposidly reputable roofing companies with no success. One out of the three called me back after an hour only to tell me that they would only come if water was pouring in which it wasn't. The leak was bad enough however that we didn't want to chance waiting two full days without having it addressed or looked at by a professional. Then I remembered the Homestars webpage and saw that Juff's had many rave reviews particularly in the area of emergency repairs so I called them next. They should have been my first call. To my amazement Mike called me back within 10 minutes and said they could have one of their guys swing by within the hour to have a look and make any necessary repairs. True to his word, Arthur arrived, and made the minor repairs to stop the leaking. Not only that but he took digital photos of the problem AND inspected the rest of the roof to make sure there were no more issues which he said there weren't. Juff's acted and did the work you wish all contractors did - quickly, professionaly and with no b.s. We will use them again for for our gutter replacement this spring and for any future roofing issues that arise. Thanks Juff's!

We had a full HVAC and Gas Line installation done, shortly after purchasing our home in East York. Over one full year later, we are still extremely happy with the work Gary, Brain and their team provided. The job they did was on time, on budget and extremely professional. They provided us with invaluable advice during the installation to create a safe, clean, quiet and efficient heating and cooling system in our home. On top of all that, they are just plain nice and are great to do business with. We look forward to them maintaining our system in the years to come and wouldn't hesitate to use them again or recommend them to anyone that needs HVAC or gas work done.