Long wait times with customer service up to forty minutes . Waited 8 months for delivery yet they charged my credit card from day one not when items ship. Exchanged an appliance for a cheaper model and they refused to refund me the difference in price. Customer service reps have no authority to issue refunds and refer it to managers who never call you back. Avoid this retailer .
- Approximate cost of services:
- $18,000.00
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