I have increased my review of Direct Energy. I did write a poor review earlier today because after numerous phone calls I could arrange anyone to follow through with their promise to come over. There was definitely a breakdown in their internal communications but after Ross Chapman, came by and impressed me with his knowledge and great client service, I have a much better impression now so thank you to Sonya Prospero you were great and saved the day.
- Approximate cost of services:
- $1,400.00
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- Company Response
Thanks Allan. We really appreciate this feedback and we will be sure to share it with Ross and Sonya.