Richard in Toronto

Our inspector, Vahn, started by explaining all he would be doing over the next four hours - what we could expect as well as what we could not. Immediately this gave a very positive impression. Vahn emphasized that he wanted us to shadow him as he did the inspection: he would comment as he went and we should feel free to ask questions. It became obvious that Vahn was very meticulous in his work - he documented his findings as he went and he took a great many pictures. He was patient, unhurried and had a good sense of humour. We noted that Vahn was courteous and considerate - not only toward us, but also toward the home owner as well as her agent - this resulted in their willing cooperation when answering some questions that he had about the property. We requested the thermal scan option which was good value because it showed up gaping holes in the insulation behind the drywall caused by animal activity. We also requested the radon quick scan (~3 hours) which was useful and worth doing. We definitely recommend this firm - Vahn did them credit: he was thorough and knowledgeable.