Elliott

Avoid this company. Their policy over the phone will be to quote you $80 to get a technician out to your address and tell you what's wrong with the appliance. They will offer to waive that fee if you go ahead with them for the repairs. Reality: their technicians are all unlicensed. They will insist on charging you up front for the labour (usually hundreds of not thousands of $$) before they do any work at all. Our technician could not give an estimate as to how long the repairs would take or what the total cost would be. If extra parts are needed, those would cost more. He could not even say what was wrong because he demanded $260 up front before starting with anything. We argued with customer service over the phone but they iterated that this was company policy. I brought up the fact that I was quoted $80 over the phone and they said that the fee was "standard," i.e. no services entailed whatsoever.

Why pay an arm and a leg for painting? The Swen Painters do quality work at a very competitive price. We received multiple quotes for our home painting but chose to go with Swen in the end based on their pricepoint and availability. Ankush was very professional and focused (work was done in three 11-hr days), and we are very satisfied with the end result. Would hire Swen again in a heartbeat, and would recommend to friends/family.