Steve in Oakville

We purchased Vinylbilt windows and patio doors in 2014 including the lifetime transferable warranty. In early 2022, the patio door unit had seal failure in both windows. The original installer had retired. Eventually we contacted Vinylbilt directly. They told us the patio doors were manufactured by Sunview Windows and Doors and helped us through the process of sending photos of the condition of the windows and the identifying manufacturing stamps on the windows themselves. This information was forwarded to Sunview. In about two weeks we were contacted by Sunview to set a date for replacement of the faulty windows. Two installers showed up and very efficiently replaced the windows. We were pleased with the efforts of both Vinylbilt and Sunview in this matter!