Almost impossible to get a service person to see you. Waiting more than 24 hours for "emergency" response. They installed my furnace (only 2 years ago) so it is them that I would prefer to use. But can't reach them, so now looking for new HVAC people UPDATE: after a week, still no response. If you call their office, they apologize and say they will have someone reach out right away. Been trying for over a week (because the unit is only 2 years old and is under warranty, i am compelled to use Novel Care, at least for this repair.
- Approximate cost of services:
- $300.00