carolineandkai

Professional, friendly service from the very beginning. From inquiring for a quotation to the actual delivery of service, it was a pleasant and friendly experience. We’ve been doing quite a few repairs/upgrades to the house and dealing with lots of people, and it’s such a relief to deal with a company who does not make you feel obligated to choose them upon request for a quotation, and who are such a pleasure to speak with throughout the entire process. Not to mention, it’s such a relief to deal with a company who does the job properly, with no surprise costs once the job has begun and who are respectful by following current public health measures with this pandemic. I appreciate that all the people from this company respected that we are all wearing masks at this time for everyone’s protection…I appreciated the way I didn’t feel intimated when speaking to anyone who represented this company. Honest, friendly service makes such a difference in these kind of experiences and we don’t feel like we got ripped off for the money we paid. From speaking to Alex initially, then Kevin, and Josh (I think was his name) and then the installers Adam and Ashiel, such a pleasant experience. Ashiel really stood out to me because he took such pride in his work that he made sure things we done practically to perfection and he was incredibly polite and respectful! “A little bit goes a long way” I would use this company again and highly recommend them! Thank you Arctic for (finally) a great experience with home renovations/repairs.