Bought Dyson from two Reps working in the Costco we visited before the holidays. We were assured this vacuum would out perform the competition and would be very easy to use. We have two dogs and while I do find the suction very good, it is not consistent. As soon as the canister starts to get dirt in it, the suction capacity decreases. We were not expecting the mess involved when emptying the canister or the constant need for emptying it - it is extremely frustrating. The unit is awkward on the stairs. It was built to hug the stairs (hands free) but I have found through experience that I need to keep a leg in front of the unit in case it falls. The hose does not secure properly around the unit as it should making storage of the item an issue. Overall, I am disappointed that I bought this product.
- Approximate cost of services:
- $600.00