Robert

Approximately 3 years ago we moved into our home and had to seek out a contractor and have our basement finished with an extra bedroom for our stepdaughter whom was staying in residence at University. My wife and I interviewed a number of different contractors and had settled on one 6 months prior to the project being started. However with less then a month to go and a disagreement over some business practices, we were told that they could no longer accommodate us. We were completely upset and frustrated by this. That same day, Sean called back to follow up. I did not want to even talk at the moment however my wife spoke with him. We were honest and stated that the reason that we did not choose him was that he was outside of our budget. She explained to Sean what had happened and asked if we would be open to another visit and see what options were available. Sean came over and was able to reduce his price with into our limits and to our surprise the work that we agreed on was going to be superior to what the first contractor was to offer. Therefore we signed a contract and building permits were obtained. Sean also recognized the urgency and was able to maneuver his schedule to accommodate our basement much earlier. He had the basement done in approximately 6 - 8 weeks and ahead of schedule. We had made some design changes, with Sean accommodating those changes and with the cost known up front. It was seamless, stress less and the level of professionalism was top level. However, what I was more impressed with was how he interacted with my family, my kids and my neighbours - taking the optics and image that they present with very seriously. Ensuring my neighbours did not hear any swearing in conversation, no cigarette butts thrown on the grown and all of their crew were very personable with my kids. I can not say enough about Sean and their crew but nothing about 100% professional and courteous. We have had some other work done after the fact and would 200% recommend them. They may not be the cheapest however you get what you pay for!!!

Right Choice Renos is a contractor that I can not say enough about in a positive light. Initially we had chosen a different contractor that was a referral to us however that relationship did not develop after 3-4 months of waiting for a start date and circumstances changed where the initial contractor could not fullfill our request. It just happened on the day that the first contractor cancelled that Sean from Right Choice Renos called to follow up. My frustration that day was beyond and my fiancee spoke with him and explained the situation. He stopped, listened, and offered to revise our initial quote. A final budget was agreed upon and the project started less then a week later. They have been nothing but professional, friendly, and respectful!!! Sean came and did a second walk through and suggested some enhancements that we did not initially consider and was reassured that the budget would be maintained. They certainly won our trust and when presented with the payment structure, it was nothing less then reasonable and well structured. Every step of the way has been well laid out and knew what to expect. I can honestly say from a business perspective it has been nothing less then a pleasure working with Sean, Brad and the rest of their colleagues. On a one to one interaction all of the staff have been absolutely first class, respectful, punctual, friendly, and have always put a full days work in. Both myself and fiancee are shift workers and when working nights and sleeping during the day they have been very respectful of softly closing doors, working quietly downstairs, And doing their best at staying quiet but still progressing with work. The other thing I have noticed is that they are very clean, using runners through the house and always cleaning up after each days work and leaving better then I would have ever expected . I am picky but reasonable but they have exceeded my expectations in every way. I could go on and on but I honestly can not say that I have any complaints. Along the way certain changes have come up or concerns that I have addressed and they were more then willing to listen or change certain aspects at requests that were with in reason and staying with in the budget. Although we have added certain things and adjusted the budget but you will know exactly where you stand before the changes are made. Right Choice Renos are definitely a contractor I would strongly recommend to anyone. Everyone is very quick to be critical or complain these days which I wanted to change. I rarely give reviews and I can honestly day that they have exceeded my expectations in every way!!!