We have been renting the same Hot Water Tank monthly for our home since 2011. The company that we rent from has changed hands twice I believe since then. At first we received monthly statements, then that vanished approximately 6 years ago without notice, during a company change. We only noticed an automatic withdrawal from our bank account. Recently (September 2021), we noticed we were doubled charged for that particular month. I contacted Sandpiper immediately and they seem to be perplexed. For 3 months now I have been trying to be refunded for a months worth of rental charges (it is now December and we have had 13 months worth deducted from our bank account in this calendar year. The only response I get from Customer Service is an email requesting a 5 star review which I obviously refuse to give.
- Approximate cost of services:
- $15.00